Never miss a Call.
Never miss a
JOB.
You're on top of a roof or out to dinner with family. A customer calls or texts. Velloos texts them back in seconds — qualifies the customer, books the appointment, sends you a full summary. Done.
Why HVAC pros
need this now.
$24,000.
That's a Florida HVAC summer of missed calls.
Mike shows you the fix in 60 seconds.
Florida HVAC techs miss 38% of incoming calls during AC season.
You're on a roof in Tampa. Your phone rings. The customer doesn't leave a voicemail — they call the next guy on Google. The average AC service ticket in Florida is $340. The average tech misses 18 calls a week in August.
Find out what missed calls
are costing you.
Two sliders. Live result. See your monthly lost revenue.
Four steps.
Zero effort.
You do the work. Velloos handles the calls and texts.
You miss a call or text
You're on a roof, in an attic, or 15 feet up a ladder. Customer calls or texts. You can't answer.
Velloos texts back in seconds
Before they dial your competitor — a natural text fires back. Customer feels looked after.
Job gets qualified and booked
Right questions for HVAC. Standard job booked into your calendar. Complex quote? A call gets set up.
Summary lands in your pocket
Finish the job you're on. Full lead details waiting — name, address, system, photo, preferred time.
Real conversation.
Real summary.
The customer texts your business number — Velloos answers like a human, qualifies the job, books it. You see the booking on your phone when you come down off the ladder.
You have four options
for the calls you miss.
Three of them lose you money. Velloos doesn't.
| Feature | Voicemail | Human CSR | Voice AI | Velloos (SMS) |
|---|---|---|---|---|
| Answers when you can't | No | Sometimes | Yes | Yes |
| Customer likes it | No | Yes | Hates it | Loves it |
| Qualifies the job | No | Sometimes | Reads a script | Asks the right questions |
| Books the appointment | No | Maybe | Often fails | Yes |
| Gets address first on emergencies | No | Sometimes | No | Yes |
| Works after hours | No | If paid for it | Yes | Yes |
| Customer can text on their schedule | No | No | Forced call | Yes |
Velloos (SMS) — Best pick
Voice AI
Human CSR
Voicemail
Voice AI sounds like a robot. Customers hang up. SMS feels like a person. They answer.
Lock in $1,500+ in bonuses
before the launch closes.
First 25 Florida hvac contractors only. 18 spots remaining. Bonus stack disappears when the cohort fills — same price, no extras.
The Velloos Setup
Done-for-you account build, demo number provisioning, and full configuration
48-Hour Priority Onboarding
Skip the standard 7-day queue. You're live in 48 hours flat
Custom Job Library Import
We type up your existing pricing, jobs, and service codes — you don't lift a finger
Founder Direct Line
Personal text access to Mike for your first 30 days — answers in minutes, not tickets
12-Month Price Lock
Whatever tier you pick stays at today's rate for 12 months. No price increases. No surprises.
Unlimited SMS
Send as many texts as you need to book the job. No caps. No overage charges. No surprise bills.
Custom Voice Tuning
Velloos team tunes the responses to sound like your business — your phrasing, your tone, your follow-up style
Existing Customer Import
Migrate your existing customer list from your CRM, phone, or spreadsheet — done by Velloos, not you
HVAC Seasonal Playbook
Mike's strategic playbook on how to handle hvac season swings, slow months, and emergency surges
Known Contacts Pre-Load
Velloos types in your spouse, suppliers, subs, and family — they never get an automated message
Book at least one job from a missed call in 14 days. If not, full refund. No questions asked.
Less than one missed job.
All bonuses above come with any tier. No contracts. Cancel anytime.
Starter
Missed calls and inbound texts answered automatically
Every call you don't pick up gets an instant text reply from your business number. Works 24/7.
Smart conversation flow
Asks the right qualifying questions in plain language. Sounds like a real person, not a script.
Lead capture & owner summary
Every conversation creates a clean lead record. One-page summary lands on your phone or inbox.
Known contacts filter
Block specific numbers — spouse, suppliers, subs — from ever getting an automated reply.
Basic dashboard access
See conversations, contacts, and SMS usage from any browser. Mobile-friendly.
Trade-specific language
Velloos asks the right HVAC questions every time — system type (AC, furnace, heat pump), age, brand, symptoms, residential or commercial, emergency triggers.
Lead recovery sequence
3-touch follow-up over 10 days for leads who go silent. Pulls them back into the conversation.
Calendar booking
Velloos books appointments directly into your calendar in real time.
Plus
- Everything in Starter
Trade-specific language
Velloos asks the right HVAC questions every time — system type (AC, furnace, heat pump), age, brand, symptoms, residential or commercial, emergency triggers.
Smart job qualification
Identifies job type, urgency, and dollar range before the lead hits your phone.
Emergency detection & flag
Spots emergency keywords. Pings you instantly with the address first, details second.
3-touch lead recovery sequence
Automated follow-ups at day 2, 5, and 10 for leads who go silent. Stops the moment they reply.
Existing contact recognition
Recognizes returning customers. Skips the name question. Jumps straight to the new job.
Calendar booking
Velloos books appointments directly into your calendar in real time.
Google review automation
Sends review requests to happy customers only — never to the unhappy ones.
Complete
- Everything in Plus
Direct calendar booking
Real-time two-way calendar integration. Books appointments without you lifting a finger.
Call window scheduling
Set when you take calls. Velloos offers slots inside that window only. Never overbooks.
Google review automation
Sends review requests to happy customers only. Routes the unhappy ones privately to you.
Bad review protection
Customers who rate 3 stars or below get routed to a private alert — never to your public Google profile.
Mass text campaigns
Two seasonal campaigns per year. 500 SMS each. Scheduled, drip-sent, and tracked.
Job library with your pricing
Upload your service codes and prices. Velloos quotes from your library and books direct.
Automated upsell flows
After a job is complete, Velloos pitches a maintenance plan or upgrade to qualified customers.
Velloos Showcase — portfolio auto-send
Sends your Instagram at 5 trust-critical moments. Closes higher-ticket jobs and pulls past customers back.
Velloos Contact Capture — vCard + profile page
Auto-saves your business to the customer's phone via vCard. Permanent contact for repeat business.
Enterprise
- Everything in Complete
Multi-location management
Run multiple business locations from one dashboard. Separate numbers and reporting per location.
Dedicated account manager
A real human assigned to your account. On call for setup, training, and growth strategy.
Custom training
Velloos team writes a conversation flow tuned to your specific business, services, and tone.
White label option
Run Velloos under your own brand. Your logo, your URL, your dashboard.
Priority support
Front-of-line support response. Direct line to the engineering team for urgent issues.
Custom integrations
Connect Velloos to your existing tools — QuickBooks, ServiceTitan, Jobber, custom CRMs via API.
Franchise ready setup
Built for 5+ location businesses with rollup reporting, centralized billing, and brand controls.
Your phone rings while
you're installing an A/C.
You don't pick up. By the time you check your phone, the job is already booked.
It's a Tuesday in August. You're on a 7-ton commercial unit in Clearwater. Your phone rings. You don't pick up.
By the time you wipe your hands and check your phone, the customer is already booked. Velloos texted them back in 47 seconds. Asked about the issue, got the address, offered Thursday afternoon. They confirmed.
Your phone shows: 'New job booked — 1842 Oak St — system not cooling — Thursday 2pm.' That's it. No phone tag. No voicemail. No lost lead.
That's the business 90 days from now. Every missed call answered. Every job booked. Every week, more revenue than the week before.
Straight answers.
What's actually different about SMS vs voice AI?
Voice AI sounds robotic — homeowners hang up within 10 seconds because they can tell. SMS feels like a real dispatcher texting them back. Response rates are higher, customers don't get frustrated, and you've got a written record of every conversation.
Will my customers know it's not me texting?
They'll experience it as your business texting them. Velloos never says it's anything but your business. One-person voice, two-sentence replies. The illusion holds because the conversation flow is built on how a real tech texts.
Does it work with my existing phone number?
Yes. Velloos uses your business number — the same number on your truck, your Google Business profile, your invoices. Setup ports a forwarding flow so missed calls trigger the SMS in seconds.
What if Velloos can't answer a question?
Velloos defers to you. It says the owner will follow up, gets a callback number, and flags you immediately. It never fabricates a price or an answer.
How fast can I get started?
Done-for-you setup in 48 hours. You answer one 15-minute onboarding call. Velloos handles the rest.
What's the guarantee?
If Velloos doesn't book you a job from a missed call in your first 14 days, you get a full refund. No clawback, no penalty. Velloos runs on your existing business number — nothing to switch, nothing to migrate.
What about TCPA / spam laws?
Velloos only responds to customers who texted or called you first. Customer-initiated = consent. STOP is honored instantly across every sequence.
I already have a CSR — does this replace her?
Not during business hours. Velloos handles every call your CSR misses — evenings, weekends, lunch breaks, when she's on another call, when you're double-booked.
Will it text my wife and my suppliers?
No. The Known Contacts Filter blocks any number you flag — your spouse, your subs, your suppliers, anyone you don't want getting an automated message.
What if the customer wants a real person?
Velloos gets their number, flags you immediately. Doesn't push the text flow. You call them back.
What about emergency no-cool calls in August?
Velloos flags emergency keywords (no AC, freezing, dangerous) instantly and asks for the address first.
Does it ask about system age and brand?
Yes. If the system is over 15 years old, Velloos flags you for a replacement quote.
Stop losing jobs
to voicemail.
Try the live HVAC demo right now. One tap. No signup. 14-day money-back guarantee once you start.
Find out what missed calls cost you.
Use the Missed Call Calculator below — takes 30 seconds. See your number live as you adjust.
Calculate my number →